SMS Terms

1. The program

Dion Health Business Texts is the text-message program of Dion Health, the dental practice software company at dionhealth.com. We text dentists and dental practice teams who ask us to, about two things only:

• — Software walkthroughs: scheduling and confirming a walkthrough or demo of Dion Health’s practice-management software, delivering the practice report you requested, following up on your inquiry and answering your questions.
• — Clinical-education webinars: your registration confirmation, the join link and reminders for a Dion Health webinar for dentists that you registered for.

These are business messages to dental professionals. They are not messages about anyone’s dental care, and they never contain patient information.

2. How you opt in

You join only by ticking a text-message checkbox on one of our forms. Each checkbox is separate, unchecked by default and not required: you can leave it unchecked and still submit the form. Consent to receive texts is not a condition of any purchase.

Walkthrough form at dionhealth.com/pikos (also reached by QR code at our table at dental conferences). The checkbox reads:

Webinar registration form on each webinar’s page at dionhealth.com/webinars/ followed by the webinar’s name. The checkbox reads:

You can also opt in by texting START to (415) 523-9060. We record each consent with the wording shown and the date, for that person only.

3. Message frequency and cost

Message frequency varies. For a software walkthrough it is typically a few messages a week while the walkthrough is being arranged. For a webinar it is up to 3 messages per webinar you register for. Message and data rates may apply.

4. How to opt out

Reply STOP to any message to stop receiving texts. You may also reply CANCEL, END, QUIT, UNSUBSCRIBE, STOPALL, REVOKE or OPTOUT. We will send one message confirming you are unsubscribed and nothing after it. Reply START to join again.

5. Help and support

Reply HELP to any message for help. You can also call (415) 523-9060 or email hello@dionhealth.com.

6. Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We do not sell, rent or buy phone numbers or opt-in data. See our Privacy Policy.

7. Carriers

Carriers are not liable for delayed or undelivered messages.

8. Changes

We may update these terms. The date at the top of this page shows the latest version. Use of our website is also governed by our Terms of Use.

9. Dion Health Staff Notifications

Dion Health Staff Notifications is a separate text-message program of Dion Health Management LLC, the management company that employs the staff of Dion Health’s practices. Its internal executive-assistant system texts the company’s own personnel, currently only its CEO, about their work: meeting reminders with the join link, calendar changes, task follow-ups and a daily summary. It never sends marketing and never texts patients or the public.

How you opt in: there is no public sign-up. A staff member is enrolled only after asking the company, in writing, to receive these texts at their own mobile number.

Frequency and cost: message frequency varies, typically 5 to 20 messages a day. Message and data rates may apply.

Opt out and help: reply STOP to any message to stop, or HELP for help. You can also email support@dionhealth.com.

Privacy: we do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy. Carriers are not liable for delayed or undelivered messages.